IT Service Management

AI Powered IT and Enterprise Workflows

Simplify work

Streamline processes, reduce complexity, drive collaboration across the enterprise and increase velocity to business by designing your IT and Enterprise workflows with SymphonyAI Summit solutions.

Unleash productivity

Leverage the power of predictive and generative AI, automation, and low-code no-code administration to dramatically improve enterprise productivity.

Deliver delightful user experience

Deliver modern, consumerized, omnichannel user experiences to your employees, partners, and customers.

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Enterprise and IT service management
Enterprise and IT service management
Gartner Peer Insights Customers Choice
Gartner Peer Insights Customers Choice
Gartner Peer Insights Customers Choice
Gartner Peer Insights Customers Choice
Gartner Peer Insights Customers Choice

Products

IT Service Management

IT Service Management

Deliver delightful service experience powered by AI. Redefine employee experience and unleash productivity with AI-powered IT and Enterprise Service workflows with a future-ready platform.

IT Asset Management

IT Asset Management

Maximise your ROI on enterprise IT assets. Gain complete control and visibility of your hardware assets and software licenses and enforce compliance.

Digital Agent

Turn every conversation into an exceptional experience. Resolve issues faster, improve productivity, and save costs with the power of AI.

Service Automation

Service Automation

Accelerate business value with automation. Automate service processes to scale faster than ever. Work smarter not harder.

Toyota
grameenphone
SRF
Lupin
sbi mutual fund
ntt data
digi
Altisource
showa denko
max life insurance
tata
IriGrowth
tata motors
Finish Line
dr reddys
innovapost
Maruti Suzuki
krungsri transparent
Arauco
dtac
Jubilant
diversey
HGS
entrust datacard
Honda
Harman
Cynergy Bank
Arya Communications & Electronics Services Pvt. Ltd.
XL Axiata
bharti axa life insurance
Coca-Cola
TATA CS
Bank of Sydney
Smart & Final
kpmg

Platform

Design Studio

Create workflows and roll out new services at lightning speed. Build inspirational design and personalized experiences that your user will love.

Discovery

Get complete visibility of your IT landscape – on-premises and in the cloud. Discover your IT assets and keep your CMDB and asset registers up-to-date.

Integration Hub

Seamlessly sync with your existing technology stack. Integrate effortlessly with leading enterprise software and platforms, straight out of the box.

Security and Trust

Enjoy the peace of mind that comes with enterprise-grade security compliances.

What’s new

SymphonyAI Summit Recognized as the Best AI Solution for IT Operations in 2023 in AI Breakthrough Awards

SymphonyAI Summit, a SymphonyAI division, announced today that it has been awarded the “Best AI IT Operations” award in the 2023 AI Breakthrough Awards program,…

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SymphonyAI Summit Rated 4.5 of 5 Stars* in Gartner® Peer Insights™ Voice of Customer, Higher than Other IT Service Management Platform Vendors, Including ServiceNow, BMC, Ivanti, and Atlassian

SymphonyAI Summit, a SymphonyAI division, announced today that it has been named a Customers’ Choice in the 2023 Gartner® Peer Insights™ Voice of the…

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SymphonyAI Summit a Leader in ISG’s Provider Lens™ Evaluation for Enterprise Service Management – Software 2023

SymphonyAI Summit, a SymphonyAI division, announced today that its AI-powered IT and enterprise workflow management platform has been recognized as a Global ESM…

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discovery

Infogain selects SymphonyAI Summit IT service management to drive employee efficiency and productivity

SymphonyAI Summit, a SymphonyAI division, announced today that it has been chosen by IT consulting firm Infogain to improve its internal IT service management (ITSM)…

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