Toronto Pearson – Canada’s largest and North America’s second largest international airport now enjoys the lowest Mean Time to Repair.
Hexaware Technologies ropes in Symphony SummitAI to get an edge in customer satisfaction and to significantly automate IT operations.
United Breweries, a leading brewing company, shares how Symphony Summit’s IT Operations Management solutions gave them a new reason to rejoice.
SummitAI Service Management is an ITIL verified solution that leverages latest advances in AI, machine reasoning, analytics and automation. SummitAI helps CIOs and IT leaders of Enterprises and service providers unleash productivity of IT service operations at up to 45% lower Total Cost of Ownership (TCO).
Optimize asset utilization, save costs and enforce compliance with AI-driven Asset Management.
SummitAI Operations Management is an ITIL certified solution that is designed to proactively collect and monitor availability and performance data across the enterprise using agent-based or agent less technology.
Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. SummitAI using machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership.
SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users with digital agent CINDE leading to automated resolution, to real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.
In our non-stop quest to transform how organizations deliver IT and Enterprise Service Management, we are happy to introduce the latest version of our flagship AI-enabled service management suite, Sierra. We’ve added important new functionality to offer customers AI-based, round-the-clock service desk functionality that reduces cost and complexity. Sierra builds upon the capabilities within the…
Organizations are facing multiple challenges regarding IT operations – and for multiple reasons. Traditional IT management solutions are no longer able to keep up with the demands of digital transformation. Productivity is down, and skilled talent is hard to find. It’s tempting to hang on to legacy infrastructure for as long as possible, but that…
Watch a webinar hosted by industry authority Kaimar Karu. Together, we’ll focus on some of the key benefits IT leaders can leverage from the latest developments in Artificial Intelligence (AI) – process automation, improved IT security, and increased business value from technology. We’ll also be exploring the potential improvements in the relationships between IT and…
The new ITIL 4 IT service management (ITSM) best practice framework has 34 management practices, but how do these practices apply to the emerging dominant business delivery method of today, i.e. how does ITIL 4 work with cloud? This blog is part of a series that considers a number of the ITIL 4 management practices…
Enterprises don’t usually discuss IT service management (ITSM) and DevOps in the same breath. They believe that ITSM is all about procedures and DevOps is about deconstructing procedures, so the two are mutually exclusive. But that’s not really the case anymore. In fact, combining the two methodologies offers new ways to scale the enterprise and…
The most recent ITIL best practice guidance – ITIL 4 – contains 34 “management practices” for IT service management (ITSM). But how do these ITIL 4 management practices apply to the cloud delivery model? This monitoring and event management blog is part of a series that looks at a range of the ITIL 4 management…
Summit Software Inc.
4 Main St, Suite 100
Los Altos, CA – 94022, USA
Phone: +1(866) 209-2066
SummitIT Solutions Pvt Ltd
SJR I Park, Whitefield, KR Puram Hobli,
Bengaluru, Karnataka 560066
Phone: +91-9590786648 (SUMMIT)
Summit Software Inc.
4 Main St, Suite 100
Los Altos, CA – 94022, USA
Phone: +1(866) 209-2066
SummitIT Solutions Pvt Ltd
SJR I Park, Whitefield, KR Puram Hobli,
Bengaluru, Karnataka 560066
Phone: +191-9590786648 (SUMMIT)
