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Our Customers

 
 

Toronto Pearson Airport

Symphony SummitAI Partners
John Thompson


Toronto Pearson – Canada’s largest and North America’s second largest international airport now enjoys the lowest Mean Time to Repair.

Milliken & Company

Symphony SummitAI Partners
Nigel West


Milliken & Company, a leading global industrial manufacturer with support centres in 13 countries, delivered an integrated global solution with a 100% employee adoption rate, both improving customer experience and optimizing its total cost of ownership (TCO).

United Breweries

Symphony SummitAI Partners
S. Ramakrishnan


United Breweries, a leading brewing company, shares how Symphony Summit’s IT Operations Management solutions gave them a new reason to rejoice.

SummitAI is recognised by leading industry bodies

SummitAI Service Management is an ITIL verified solution that leverages latest advances in AI, machine reasoning, analytics and automation. SummitAI helps CIOs and IT leaders of Enterprises and service providers unleash productivity of IT service operations at up to 45% lower Total Cost of Ownership (TCO).

Optimize asset utilization, save costs and enforce compliance with AI-driven Asset Management.

SummitAI Operations Management is an ITIL certified solution that is designed to proactively collect and monitor availability and performance data across the enterprise using agent-based or agent less technology.

Symphony SummitAI About

AI DRIVEN IT MANAGEMENT

Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. SummitAI using machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership.

SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users with digital agent CINDE leading to automated resolution, to real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.

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