Toronto Pearson – Canada’s largest and North America’s second largest international airport now enjoys the lowest Mean Time to Repair.
Hexaware Technologies ropes in Symphony SummitAI to get an edge in customer satisfaction and to significantly automate IT operations.
United Breweries, a leading brewing company, shares how Symphony Summit’s IT Operations Management solutions gave them a new reason to rejoice.
SummitAI Service Management is an ITIL verified solution that leverages latest advances in AI, machine reasoning, analytics and automation. SummitAI helps CIOs and IT leaders of Enterprises and service providers unleash productivity of IT service operations at up to 45% lower Total Cost of Ownership (TCO).
Optimize asset utilization, save costs and enforce compliance with AI-driven Asset Management.
SummitAI Operations Management is an ITIL certified solution that is designed to proactively collect and monitor availability and performance data across the enterprise using agent-based or agent less technology.
Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. SummitAI using machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership.
SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users with digital agent CINDE leading to automated resolution, to real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.
2020 has been a critical year. Especially for people in HR who have been at the forefront of the global pandemic from the beginning. While the first half was crucial to sustaining business operations, the second half seems more challenging as it is going to determine the future of the organization. As enterprises come to…
The ITIL 4 service catalog management practice is perhaps the most cloud-compatible of all the ITIL management practices, and leading cloud service providers already have an ITIL 4 compatible solution ready to use! This “service catalog management in the cloud” blog is part of a series that looks at a number of the ITIL 4…
Enterprises across the globe are going through a transformation of sorts. They are leveraging new emerging technologies such as automation and AI to accelerate their transformation journey. As per Gartner’s 2020 CIO Agenda survey, almost 40% of 1,070 CIOs claim to have leveraged technology for digital initiatives that drive business change. This is a huge 23% increase from 2018.
Did you know improvement in employee experience could lead to increased productivity? It’s true. Recently, a leading automobile manufacturer experienced an increase in productivity by up to 50% and 85% improvement in their CSAT scores. Organizations across industries and geographies have realized that improving employee experience is leading to better business outcomes. Companies with high…
Service configuration management is one of the 34 ITIL 4 management practices that’s still considered difficult despite being around for decades. The cloud delivery model both helps and hinders this practice, depending on how good you are at the cloud. Leading cloud services providers actively build configuration management services to help make it easier for…
Enterprises across the globe are going through a transformation of sorts. They are leveraging new emerging technologies such as automation and AI to accelerate their transformation journey. As per Gartner’s 2020 CIO Agenda survey, almost 40% of 1,070 CIOs claim to have leveraged technology for digital initiatives that drive business change. This is a huge 23% increase from 2018.
Summit Software Inc.
4 Main St, Suite 100
Los Altos, CA – 94022, USA
Phone: +1(866) 209-2066
SummitIT Solutions Pvt Ltd
SJR I Park, Whitefield, KR Puram Hobli,
Bengaluru, Karnataka 560066
Phone: +91-9590786648 (SUMMIT)
Summit Software Inc.
4 Main St, Suite 100
Los Altos, CA – 94022, USA
Phone: +1(866) 209-2066
SummitIT Solutions Pvt Ltd
SJR I Park, Whitefield, KR Puram Hobli,
Bengaluru, Karnataka 560066
Phone: +191-9590786648 (SUMMIT)
