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  • Products
    • SummitAI Service Management
    • SummitAI Asset Management
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    • SummitAI CINDE
    • SummitAI IT Management Suite
    • Plugins
      • Application Control
      • Dynamic Admin Password
      • Endpoint Compliance
      • Gamification
      • Orchestration
    • What’s New
  • Customers
  • Company
    • About Us
    • News
    • Awards & Recognitions
    • Partners
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    • Analyst Reports
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    • Case Studies
    • Data Sheets
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Daily Archives: July 17, 2019

New SummitAI Enhancements Optimize Your HW and SW IT Asset Management

ITILBy Dr. Akhil SahaiJuly 17, 2019

By Dr. Akhil Sahai, chief product officer, Symphony SummitAI Research shows that up to a staggering 80% of IT assets are underused, placing a massive strain on budget and productivity. In addition, increasing regulation and heightened concerns about information security are forcing many organizations to re-evaluate their IT asset management system. In an environment of ever-increasing…

What is ITSM and what is ITIL Compliance for ITSM?

Customer Experience, ITILBy Dr. Akhil SahaiJuly 17, 2019

ITSM is about more than managing IT services; it’s also about managing IT “as a service.” It means delivering and managing end-to-end IT services, not just delivering network, compute, storage and third-party services separately. ITSM is also not just the commonly adopted ITIL processes like incident, problem and change management. We’ve created an informative page…

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