ITAM: To build or not to build?
IT Asset Management (ITAM) is a critical component of managing an organization’s technology infrastructure. It involves the management of software and hardware assets, tracking their usage, lifecycle, and maintaining their inventory. Businesses can either purchase a ready-made ITAM solution from a vendor or build their own in-house.View More
The benefits of leveraging ITSM beyond IT and how to do it
Information Technology Service Management (ITSM) platforms have traditionally been used to manage and deliver IT services. However, as organizations become increasingly digitized, the scope of ITSM platforms is expanding beyond IT. In this whitepaper, we will explore the benefits of leveraging ITSM platforms beyond IT, and how organizations can achieve thisView More