Symphony SummitAI Releases Next-Generation AI-Enabled Suite with Digital Agent to Transform IT Service Management

LOS ALTOS, Calif. – Feb. 19, 2019 – Symphony SummitAI (formerly known as Symphony Summit) today announced the latest version of its flagship product suite, SummitAI Alps. This release includes enhanced AI capabilities and other new innovative features to deliver intelligent, round-the-clock service desk functionality while reducing cost and complexity. Visit https://www.symphonysummit.com/ for more information.…

Symphony SummitAI in the news: AI-Enabled ITSM is a game-changer

Automation and artificial intelligence are significantly transforming the way we work across industries. And IT Service Management is no different. Automation and Artificial Intelligence can be used to help IT service teams who are under continuous pressure to do more with less, while also delivering superior customer service and reduced downtime. IT teams can complete…