AI-driven Automation is an ITSM Game Changer

Organizations are facing multiple challenges regarding IT operations – and for multiple reasons. Traditional IT management solutions are no longer able to keep up with the demands of digital transformation. Productivity is down, and skilled talent is hard to find. It’s tempting to hang on to legacy infrastructure for as long as possible, but that…

Winning with Artificial Intelligence in 2020 and Beyond

Watch a webinar hosted by industry authority Kaimar Karu. Together, we’ll focus on some of the key benefits IT leaders can leverage from the latest developments in Artificial Intelligence (AI) – process automation, improved IT security, and increased business value from technology. We’ll also be exploring the potential improvements in the relationships between IT and…

SummitAI Wins Silver in the Golden Bridge Awards

Even though we pay close attention to the needs of our customers and prospects as we develop solutions to their business challenges, it’s nice to get third-party validation now and again that we’re on the right track.   So, we’re happy to share the news that Symphony SummitAI has been selected as a winner in…