Symphony SummitAI named as one of the top ITSM leaders by GetApp

The report also highlights key benefits of Symphony SummitAI:

  • SummitAI is an enterprise class, cloud-based operations and enterprise service management suite which ensures higher service availability, customer satisfaction and lower TCO
  • Key differentiating features like operational intelligence, Orchestration, gamification, service assist, checklists, skill pack, service catalogs and SLA management
  • SummitAI’s asset management provides asset lifecycle management for both IT and non-IT assets from procurement to disposal and also provides application control solutions. This drives higher asset compliance and asset control
  • SummitAI’s IT Operations Managementsmodule monitors servers, networks and applications and enables the delivery of a high availability of IT infrastructure
  • SummitAI’s project management module empowers organizations to manage projects, resources and costs effectively with features such as effort estimation, skill management, time tracking, project billing and intelligent dashboards
  • Manage the data center and access dashboards, alerts and approvals from anywhere through mobile devices
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