LOS ALTOS, Calif. – Nov. 20, 2018 – Symphony SummitAI, a leading provider of AI-powered ITSM solutions, is excited to share that they were named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management. Gartnerdefines ITSM as a tool that enables IT operations organizations, specifically IT Service Desk, and Infrastructure and Operations (I&O) managers, to better support the production environment.
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The Gartner Peer Insights Customers’ Choice Distinction Is Based on Feedback and Ratings from End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the Product or Service.