Product manager – data analytics & visualization

Symphony SUMMIT is a leading provider of private and public cloud based IT Operations Management Solution (ITOM) to enterprises and service providers, is building a state-of-the-art AI based solutions for ITOM. Symphony SUMMIT is one of the selected group of companies backed by SymphonyAI, a leading AI / machine learning-focused private investment firm.

Website link: https://www.symphonysummit.com/

Why should you join us?

• Be part of defining an industry (ITOM) with AI/ML and your own role
• Lots of responsibility; work directly with founders and attain a great external exposure
• Strong equity compensation

Job Description:

Key Tasks & Responsibilities

• To design the Product strategy & design the features to represent the data in Analytical way and help building the KPI based reporting & dashboards.
• Collaborating with team members, establish the needed interpretation, visualization and delivery of data analysis for products from beginning to end, in line with our product governance processes
• Making large and/or complex data more accessible, understandable and usable
• Transforming, Improving and Integrating data, depending on the business requirements
• Delivering the data in a useful and appealing way to users
• Engage closely with Sales Team, Presales and solution Architects to understand the market needs and advocate for product capabilities and positioning using data driven reasoning (both qualitative and quantitative)
• Collaborate with executives, engineering, sales and other functional groups while developing the products, strategy and roadmap
• Define Use cases, User Stories and functional requirements and work with engineering to drive the development of products using agile methodologies
• Develop product messaging & collateral that clearly articulates and differentiates our offerings in the market
• Establish product goals and identify/define metrics to show impact and deliver success
• Lead training programs that describe the value proposition, capabilities, other best practices for our products & solutions
• Support our sales and partner teams with a robust sales kit including demos, presentations, briefs, FAQs, guides, and related collateral.
• Develop thought-leadership materials designed to accelerate customers and industry awareness such as case studies, whitepapers, vertical industry POVs, and other articles
• Evangelize our products, solutions, & best practices to our customers via marketing events, webinars and other external communications channels.

Skills & Qualifications

• Excellent analytical skills
• Ability to work with large amounts of information and see the ‘bigger picture’
• Comfortable with juggling facts, figures, and number crunching
• Critical thinking: able to look at numbers, trends, and data and come to new conclusions based on the findings
• Exposure to Dashboard & Report designs using any BI tools such as PowerBI, Tableau, Qlickview, Tibco etc.,
• Bachelor’s degree or equivalent (MBA preferred)
• 6+ years of experience in a Products or similar role in the IT Operations & Infrastructure Management market.
• Experience in product managing software products and domain experience for Enterprise Service Management like HR Service Management, Customer Support Management, Logistics/Procurement Service Management are a definite plus.
• Experience managing cloud based software and products driven by artificial intelligence
• Exceptional written and verbal skills with meticulous attention to detail
• Outstanding communication skills, and in particular the ability to convert complex ideas and quantitative data into simple messages
• Experience presenting to executive leadership and handling sensitive customer situations
• Creative flair to bring fresh ideas into product positioning and marketing.
• ITIL Expert certification is desirable.




Experience level: 5 to 12 years

Job Type: Full time
Location: Bangalore, INDIA