Solution Consultant – POC

Bangalore, India

Symphony SUMMIT AI (www.symphonysummit.com) is a leading provider of private and public cloud-based IT Operations Management Solution (ITOM) to enterprises and service providers, is building state-of-the-art AI-based solutions for ITOM, Symphony SUMMIT AI is one of the selected group of companies backed by Symphony AI, a leading AI/machine learning-focused private investment firm.

Symphony SUMMIT AI is seeking an experienced Presales Consultant -POC who is passionate and self-driven in configuring ITSM/ESM/ITOM/ITAM business solutions and shall work closely with sales, presales ,engineering and product teams to ensure proposed deals include technical solutions that address customer needs.
Pre-Sales POC consultant shall provide expert level technical solution during the presales process in support of the direct sales force and partners, principally through Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
Candidate should possess excellent technical Skills and relationship-building skills to exceed the sales and customer expectations.

Why should you join us?

  • Be part of defining an industry (ITOM) with AI/ML and your role
  • Lots of responsibility; collaborate directly with founders and attain a great external exposure
  • Strong equity compensation

Job description:

  • Strong customer focus and ability to drive technical solutions quickly and effectively that meet customer requirements.
  • Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
  • Staying current on product developments/releases to a level required for demo and POC/POC
  • Assist the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
  • Provide technical expertise and support, including configuring solutions for complex customer needs.
  • Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex.
  • Working closely with Sales to ensure successful closure of the sales process
  • Work closely with the Development and Implementation team to provide the right solution to the customer.
  • Self-motivated who is excited about technology and willing to innovate

Qualifications:

  • Min 3 + years of hands-on configuration/implementation/development experience in any ITSM/ITOM solutions like Service Now, BMC, HP, CA.
  • Exhibits prior and current technical expertise in web technology and the ability to learn new technology
  • Technical understanding of Infra , network and DB concepts.
  • Hands-on knowledge of scripting and application development technologies like Java, .Net , Java script etc.
  • Should possess strong problem solving and prioritization skills
  • Background in ITIL, Service Management, Asset Management, IT Management is preferable.

Apply Now

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