Symphony SUMMIT, backed by the $2.5Bn Symphony Technology Group, is a leading provider of a private and public cloud-based IT Operations Management Solution to enterprises and service providers. Our flagship product – “SUMMIT”- is an advanced ITIL 2011 Certified solution that unifies key applications across Service Management, Asset Management, Availability Management, and Project Management in one single easy-to-use platform.
Enterprises and Service Providers use SUMMIT to dramatically reduce cost and complexity of their IT Operations while improving efficiency, productivity, predictability, and control. Leading enterprises across BFSI, Healthcare, IT & Consulting, Automobile, Manufacturing, Aviation & Education verticals are delivering better user experience while lowering the cost of their IT Operations using “Symphony SUMMIT – The Intelligent ITOM Platform”.
Chief Executive Officer
Satyen is the Chief Executive Officer at Symphony SUMMIT software since 2013.
In this role, he is responsible for establishing the company from its start-up stage since and growing it to a global entity with customers and partners in North America, India and South East Asia.
Over the past 05 years, Satyen led the growth of the company from 45 people to 200+, grew the customer base from 25 to 230+ and built a robust organization structure - including a strong leadership team, financial and statutory governance process, and a thriving customer centric culture - to compete on the global scale.
Prior to SUMMIT, Satyen was the Vice President at IBM running x86 server business in India and South Asia and was instrumental in growing IBM x-Series servers to a market leadership position in India. Before IBM, Satyen served as General Manager - Mid Markets at Dell India where he was instrumental in making Dell the market leader in the segment across multiple products.
Prior to Dell, Satyen ran a successful venture for 12 years where he co-promoted and built Vitage Group into a leading IT Systems Integration and Services player in the Indian market
Satyen has a Bachelor’s degree in Mechanical Engineering from Nagpur University and holds a PGDM from IIM, Bangalore.
Vijaya Shanker is the CTO of Symphony SUMMIT Software, he is a part of Symphony Technology Group since 2006 and has been the main architect of the summit platform from day one.
Shanker brings more than 26 years of IT industry experience to Symphony SUMMIT. Most recently, he was the CIO at Symphony Teleca, where he headed the Infrastructure, enterprise applications & production engineering teams.
Prior to Symphony Services, Shanker served as a practice head at Hewlett-Packard Global Soft, where he was responsible for managing the complete IT infrastructure, Production engineering and remote IT management for HP's global managed services customers.
Before joining HP, Shanker was Associate Vice President of network services and operations at Global Tele systems.
Shanker holds a Bachelor's degree (BE) in electronics and communications from Bangalore Institute of Technology.
Vice President, Product Engineering
Vasudev Nayak is the Vice President of Product Development at Symphony SUMMIT Software. Vasudev brings more than 18 years of IT industry experience to Symphony SUMMIT. Most recently, he was the Director for Product Development at Symphony Services, where he led the enterprise applications teams. Prior to Symphony Services, Vasudev served as a Lead at Hewlett-Packard GlobalSoft, where he was responsible for the automation of IT and Managed Services Delivery. Before joining HP, Vasudev was the Manager of Enterprise Application team at Global TeleSystems.
Senior Vice President, Operations
Ravi Krishnamurthy is a leader with over 25 years of experience in customer service engagements, operations management, strategy development, project management and management consulting.
As Senior VP of operations, he drives the systems and processes for the team to deliver on the customer commitments.
Ravi has extensive global experience having worked in in India, USA & Singapore and managing teams of up to 200 people. He has driven cross-functional projects and end-to-end process improvements across marketing, pre-sales, sales, fulfilment and customer care to optimize costs and deliver great customer experience. Ravi has held senior positions at IBM, Lenovo, Dell.
According to Ravi, “A combination of passionate and experienced team with a process driven approach towards operations will always deliver a great experience”
Ravi is a Physics graduate with and MBA from University of North Carolina.