ITSM Company Finishes 2018 Strong with New Hires, New Regions and Industry Accolades

LOS ALTOS, Calif. – Dec. 12, 2018 – Symphony Summit announced today that it has made significant investments in the North American market in 2018. This includes strategic moves and hires to increase the company’s presence and awareness in key regions.

Click to Tweet: .@ SymphonySummit Closes Successful Year of Milestones, U.S. Expansion: https://tinyurl.com/y9gvwj5b #ITSM #ITAM

Symphony Summit offers SummitAI, a modular suite of cloud-based solutions for service, asset and operations management that can be used individually or together. These solutions use machine reasoning, natural language processing and automation to help enterprises and service providers streamline IT management and eliminate inefficiencies.

Important Symphony Summit developments in 2018 include:

  • Selected as a 2018 Gartner Peer Insights Customers’ Choice for ITSM
  • Named a Vendor to Watch by Enterprise Management Associates
  • Opened a new office in Los Altos, California
  • Relocated CEO Satyen Vyas from India to the U.S. to help drive growth and oversee operations in country
  • Hired Dr. Akhil Sahai as chief product officer. Dr. Sahai is an accomplished executive with more than 20 years of experience in managing both startups and high-growth enterprises, including previous positions held with Dell, HP, LexisNexis, Cisco and VMware.

Satyen Vyas, CEO, Symphony Summit, said: “Enterprises are seeking cost-effective IT management solutions to drive digital business outcomes. Our solution incorporates artificial intelligence and machine reasoning to help CIOs drive productivity, reduce costs and accelerate business outcomes. 2018 has been a watershed year for us as we expand further into the U.S., setting us up for even greater growth and market penetration.”

About Symphony Summit

Symphony Summit is a portfolio company of SymphonyAI. SymphonyAI is a group of companies that provide leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, consumer packaged goods, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with revenue this year of $275 million and 1,500 employees.

Symphony Summit’s flagship product, SummitAI, is an advanced, modular solution certified by ITIL and Pink Verify. SummitAI unifies service management, asset management, and operations management in a single, easy-to-use offering. Enterprises and service providers use SummitAI to dramatically reduce cost and complexity of their IT management while improving efficiency, productivity, predictability and control. Leading enterprises across business, financial services, insurance, healthcare, IT and consulting, automobile, manufacturing, aviation and education verticals are delivering better user experience while lowering the cost of managing their IT using Symphony Summit. Website: www.symphonysummit.com

PR contact: 
Jessica M. Pasko
Nadel Phelan, Inc.
831-440-2412
Jessica@nadelphelan.com