Symphony SUMMIT Awards and Recognitions

Symphony SUMMIT named as one of the top ITSM leaders by GetApp

IT Service Management Category Leaders

GetApp, the leading business app discovery platform on the web, ranked Symphony SUMMIT as eighth best in its category: IT Service Management (ITSM) apps based in the cloud. The apps were scored using five factors – user reviews, integrations, mobile availability, media presence and security.

The report also highlights key benefits of Symphony SUMMIT:

  • SUMMIT is an enterprise class, cloud-based operations and enterprise service management suite which ensures higher service availability, customer satisfaction and lower TCO
  • Key differentiating features like operational intelligence, Orchestration, gamification, service assist, checklists, skill pack, service catalogs and SLA management
  • SUMMIT's asset management provides asset lifecycle management for both IT and non-IT assets from procurement to disposal and also provides application control solutions. This drives higher asset compliance and asset control
  • SUMMIT's IT Operations Managementsmodule monitors servers, networks and applications and enables the delivery of a high availability of IT infrastructure
  • SUMMIT's project management module empowers organizations to manage projects, resources and costs effectively with features such as effort estimation, skill management, time tracking, project billing and intelligent dashboards
  • Manage the data center and access dashboards, alerts and approvals from anywhere through mobile devices