Events

On-Demand Webinar

Back to work and workplace – Symphony SummitAI

As the COVID-19 pandemic radically disrupted work environments, the first priority has been crisis response: emphasizing health and safety, essential services, and the virtualization of work and upskilling.

Reopening workplaces amid COVID-19 – in Russia Symphony SummitAI (Webinar in Russian)

When employees return to their workplaces and adapt to the ‘new normal’ amidst COVID – 19, it poses a considerable responsibility on the shoulders of IT leaders like you.

Re-opening Workplaces Amid COVID-19 – SHRM in India Symphony SummitAI

Just as necessity is said to be the mother of all inventions, the COVID-19 pandemic has pushed businesses to come up with newer ways to serve and delight customers.

Reopening workplaces amid COVID-19 – in North America Symphony SummitAI

When employees return to their workplaces and adapt to the ‘new normal’ amidst COVID-19, it poses a considerable responsibility on the shoulders of IT leaders like you.

Reopening workplaces amid COVID-19 – Symphony SummitAI

As employees return to their workplaces and adapt to the ‘new normal’ amidst COVID-19, it poses a considerable responsibility on the shoulders of IT, HR, Facilities Leaders to ensure the workplaces remain safe and productive.

Reopening workplaces amid COVID-19 – SHRM MENA Symphony SummitAI

As employees prepare to get back to work, workplaces are bound to face multiple challenges across a variety of aspects ‒ precautionary measures,.

Transforming customer & employee support to repurpose capacity to combat corona virus – Symphony SummitAI

Just as necessity is said to be the mother of all inventions, the COVID-19 pandemic has pushed businesses to come up with

What service and support managers should know about AI

Articles, headlines, blogs, and presentations about AI are everywhere, most being either apocalyptic (we’ll all lose our jobs) or utopian (we won’t have to work) about how AI will affect the near future. In this webinar, industry analysts Stephen Mann and Roy Atkinson and AI expert

Winning with Artificial Intelligence in 2020 and beyond

This webinar focuses on some of the key benefits for IT leaders from leveraging the latest developments in Artificial Intelligence (AI) – such as process automation and improved security on the technical side, and increased business value from technology on the organizational side.

Why and how modern IT departments will use AI in 2018

AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now

How to deliver (and measure) IT-as-a-Service

With current research indicating that customers are reducing overall spend on “keep the lights on activities” to as low as 55% of total IT budget as focus moves to business impacting projects,

Is Asset management redundant in a cloud world?

In today’s increasingly complex IT environments spanning on premise systems, private cloud, public cloud and managed services, asset utilisation is becoming increasingly difficult to track and manage