Symphony SummitAI Achieves G2 Leader Quadrant Status for Spring 2022

As spring arrives, so too do the much awaited spring reports, grid placements, and badge awardings by G2

SummitAI G2 Spring 2022 Leadership Quadrant Positions

Symphony SummitAI is excited to announce G2 Spring 2022 leader quadrant position achievement in all three of the grids that correspond to our categories in the G2 Grid® Report:

IT Service Management (ITSM) Tools Grid

Service Desk Software

Enterprise IT Management Software Grid

Per G2.com, “products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores.”

SummitAI G2 Spring 2022 Category Awards

In addition to leadership quadrant positioning, SummitAI has been awarded the following G2 badges by category: 

Enterprise IT Service Management (ITSM) Tools Category

  • Leader Spring 2022
    • Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Leader – Enterprise
    • Products in the Leader quadrant in the Enterprise Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Easiest Setup – Enterprise
    • The Easiest Setup product in the Implementation Index earned the highest Ease of Setup rating in its category
  • Best Support – Enterprise
    • The Highest Quality of Support product in the Relationship Index earned the highest Quality of Support rating in its category
  • Easiest Admin – Enterprise
    • The Easiest Admin product in the Usability Index earned the highest Ease of Admin rating in its category
  • Easiest to Use – Enterprise
    • The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category
  • Best Meets Requirements – Enterprise
    • The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category
  • Leader – Asia
    • Products in the Leader quadrant in the Asia Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Leader – India
    • Products in the Leader quadrant in the India Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Leader – Asia Pacific
    • Products in the Leader quadrant in the Asia Pacific Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores

Enterprise Service Desk Category

  • Leader Spring 2022
    • Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Leader – Enterprise 
    • Products in the Leader quadrant in the Enterprise Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Easiest to Use – Enterprise
    • The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category
  • Best Support – Enterprise
    • The Highest Quality of Support product in the Relationship Index earned the highest Quality of Support rating in its category
  • Easiest Admin – Enterprise
    • The Easiest Admin product in the Usability Index earned the highest Ease of Admin rating in its category
  • Best Meets Requirements – Enterprise
    • The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category

Enterprise IT Management Category

  • Leader Spring 2022
    • Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Leader – Enterprise
    • Products in the Leader quadrant in the Enterprise Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
  • Highest User Adoption
    • The Highest User Adoption product in the Implementation Index earned the highest User Adoption rating in its category

All badge definitions sourced from G2.com.

Thank You to Our Customers

We would like to sincerely thank each and every customer who took the time to review their experience with SummitAI on G2.com. Your reviews help others in their search for the best enterprise IT service and asset management solution for their needs. As a result of your efforts, the award we are most proud to tout is the Users Love Us badge! 

Per G2.com, “the Users Love Us badge is earned after collecting 20 reviews with an average rating of 4.0 stars.”

We look forward to serving you throughout the spring and the remainder of the year having earned these distinctions from our users as we strive to improve on and expand your customer experience!

See G2 Summer 2022 Awards