By Satyen Vyas, CEO, Symphony SummitAI
2018 was a milestone year for Symphony Summit.
Our recent expansion into the North American market has been a great success; customers and partners are beginning to notice our differentiated approach of AI enabled IT Management, and we received well-deserved recognition from Gartner as “Gartner Peer Insight Customers’ Choice for ITSM”!
During 2018, we had also made a decision to embed our solutions with AI and create a true “AI enabled IT Management Platform”. I am happy to report that our diligent efforts have been fruitful, and the results are in front of you in the form our latest Alps release.
As we set ourselves for success in this new world, it is only appropriate that we claim our true position as the pioneer in “Transforming Enterprise IT Management with AI” and it must reflect in how we present ourselves.
Drum roll, please!
We’d like to introduce you to Symphony SummitAI – our new identity!
Our new name – Symphony SummitAI – represents a cohesive, AI-driven company that’s not afraid of change but in fact, embraces it, rather actually creates it!
We bring this attitude to everything we do, including how we create products and services for our customers. And with our new name and logo comes the exceptional service and tools you’ve come to depend on – only better.
We look forward to serving you and partnering with you by bringing the best of AI technologies in your IT Management strategies.