SymphonyAI Summit Achieves Triple G2 Leader Quadrant Status for Winter 2022

SymphonyAI Summit Achieves Triple G2 Leader Quadrant Status for Winter 2022

As the holiday season arrives and 2022 comes to an end, SymphonyAI Summit is honored to close out a strong 2022 with the winter reports, grid placements, and badge awardings by G2.  Here are some highlights of how Symphony SummitAI is rated on G2.com this winter as we close out the year: IT Service Management […]

SymphonyAI Summit ends 2022 with Significant Growth in the U.S. Across Multiple Industry Verticals

Market momentum follows as SymphonyAI Summit was named as an Honorable Mention in the 2022 Gartner® Magic Quadrant™ for IT Service Management Tools and rebranding from Symphony SummitAI PALO ALTO, Calif., Dec. 7, 2022 /PRNewswire/ — SymphonyAI Summit, a SymphonyAI business, announced today that it has doubled its U.S. customer count within the past year. This notable […]

Thank AI for the new enterprise IT solution for global healthcare operations

Thank AI for the new enterprise IT solution for global healthcare operations

The needs of multinational healthcare operations have outpaced the capacities of homegrown IT systems. Flexible AI-powered SaaS IT service and asset management, on the other hand, excels on a global scale.  If you’re the CIO or CTO of a transnational healthcare or life sciences enterprise that employs around 10,000 workers around the world, you want […]

Why IT leaders are betting on AI & automation for their service desk processes

Why IT leaders are betting big on AI and automation for their service desk processes

Watch this webinar to learn: How to transform your customer experiences by responding to most incoming service requests automatically with intelligence. How to free up your agents to focus on high-impact work by auto-resolving up to 30% of service requests. How combining CINDE, SymphonyAI Summit’s AI-powered virtual agent, and service automation can drastically reduce agent workload and streamline processes across your organization, saving you time and money.

The best enterprise service management solution for supply chains meets employees where they are

The best enterprise service management solution for supply chains meets employees where they are

Information technology service and asset management for supply chains have graduated to a new level with enterprise service management — an organization-wide business solution. Bill Gates once said that the most successful technologies become part of everyday life. The same logic applies to business technologies for supply chain. They need to fit into our everyday […]

SymphonyAI Summit achieves G2 leader quadrant status for Fall 2022