Scalable Independent Automation

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Autonomous automation via API-based integration with third-party ITSM systems
Agentless and agent-based automation operations for improved efficiency
Plug-and-play bots for executing standard automated workflow processes
Automation Engine Scales and Operates Independently

Automation Engine Scales and Operates Independently

API mapping-based integration with third-party ITSM systems can trigger autonomous automation tasks. POST and GET API methods are supported for information handshakes.

Hybrid Automation Model for Efficient Operations

Hybrid Automation Model for Efficient Operations

Supports both agent-based and agentless approaches to support both secure and scalable automation tasks across the hybrid infrastructure stack.

Ready-To-Deploy Bots Are Readily Available On-Shelf For Self-Service

Ready-to-deploy bots (R2DB) can be customized for single or multiple approval layers, notification, and end-user forms. The bots can be configured with standard automated workflow processes that blend with existing enterprise systems for pre-configured user and analyst communication.

Benefits of Orchestration

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24/7 Service Automation

AI-powered automation with CINDE is always available to customers, so holidays and weekends are covered.

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Self-Service Adoption

Rapid self-service adoption is accelerated through an easy-to-use interface and a low-code/no-code methodology framework.

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Improved Service Agility

Automation of manual routines produces fast results and improvements in service agility.

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Improved Service Delivery

Reusable scripts, workflows, and native third-party ITSM integration accelerates service delivery.

Orchestration Features

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CINDE-Driven Orchestration

CINDE-AI intelligence automation optimizes entire processes and workflows so organizations can sustain higher efficiency, productivity, and profitability.

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Script Reusability

Reusable scripts and content workflows help automate continuous processes IT operations and speed them up by as much as 80%

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Live Feed

Real-time tracking of workflow execution provides easy workflow management and insights.