Symphony SummitAI: Enterprise-Class Management of ITSM, ITOM & ITAM Unified and Driven by AI

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According to the leading analyst firm Enterprise Management Associates (EMA), Symphony SummitAI offers “great time to value, ease of use, and improvements in everything from MTTR and TCO to first-call resolution and customer satisfaction metrics”. Scalable and multi-tenant, Symphony SummitAI suite brings AI/ML, automation, mobility, gamification, and orchestration capabilities to 12 ITIL-certified processes on one platform in the cloud or on-premises. EMA observed that SummitAI has what the market says it wants according to EMA research across ITSM, ITAM, AIOps, DevOps, ESM, and automation.