A global consulting firm leveraged Symphony SummitAI’s complete suite of solutions to 23,000 of its employees across 14 different functions. The entire solution was fully deployed in one swoop instead of a slow rollout. While saving considerable operational overheads, SymphonyAI made a remarkable impact on this organization.
Key Business Outcome through SymphonyAI.
- Rise in CSAT from 3.3 to 4.2
- Centralized communications and a 30% rise in productivity
- Reduction in inventory and capital expenses
- Improved capacity management