Analyst Report

Symphony SummitAI: Enterprise-Class Management of ITSM, ITOM & ITAM Unified and Driven by AI

SummitAI brings AI/ML, automation, mobility, gamification, and orchestration capabilities to 12 ITIL-certified processes on one platform in the cloud or on-premises.

Automation, AI, and Analytics: Reinventing ITSM

EMA research consistently tracks IT service management (ITSM) as a hub of digital transformation and change.

EMA Vendor To Watch Symphony SummitAI

With the innovation of a startup and the robust track record of a leader in its market, Symphony SummitAI is bringing its AI-assisted IT management platform to North America.