Back to work and workplace – Symphony SummitAI

As the COVID-19 pandemic radically disrupted work environments, the first priority has been crisis response: emphasizing health and safety, essential services, and the virtualization of work and upskilling. As organizations focus on reopening and/or restoring the workplace effectively, efficiently, and especially safely, it is critical to understand and evaluate the options available. So organizations today…

Reopening workplaces amid COVID-19 – SHRM MENA Symphony SummitAI

As employees prepare to get back to work, workplaces are bound to face multiple challenges across a variety of aspects ‒ precautionary measures, productivity, performance, HR policies, employee morale, expectation management, etc. Now, how do we overcome this situation? Do we continue to wait and hope normalcy would return sooner than later, or do we…

Reopening workplaces amid COVID-19 – Symphony SummitAI

As employees return to their workplaces and adapt to the ‘new normal’ amidst COVID-19, it poses a considerable responsibility on the shoulders of IT, HR, Facilities Leaders to ensure the workplaces remain safe and productive. Organizations must plan for new processes and interventions that can help mitigate health risks to employees. This would include processes…

How to deliver (and measure) IT-as-a-Service

With current research indicating that customers are reducing overall spend on “keep the lights on activities” to as low as 55% of total IT budget as focus moves to business impacting projects, it is even more critical for CIOs to be able to measure and report back to the business…