BFSI Boardroom CXO discussion
Exclusive Boardroom: Leveraging digital transformation for business agility and productivity in the post-COVID era.
Back to work and workplace – Symphony SummitAI
As the COVID-19 pandemic radically disrupted work environments, the first priority has been crisis response: emphasizing health and safety, essential services, and the virtualization of work and upskilling. As organizations focus on reopening and/or restoring the workplace effectively, efficiently, and especially safely, it is critical to understand and evaluate the options available. So organizations today…
Reopening workplaces amid COVID-19 – in Russia Symphony SummitAI (Webinar in Russian)
When employees return to their workplaces and adapt to the ‘new normal’ amidst COVID – 19, it poses a considerable responsibility on the shoulders of IT leaders like you. You will need to collaborate with HR, facilities, and other functional leaders to use the right technologies to ensure the workplaces remain safe and productive. Organizations…
Re-opening Workplaces Amid COVID-19 – SHRM in India Symphony SummitAI
Just as necessity is said to be the mother of all inventions, the COVID-19 pandemic has pushed businesses to come up with newer ways to serve and delight customers. Quite evidently, innovation is being accelerated across processes irrespective of the organization or industry. As important as it is to delight customers against all odds, it…
Reopening workplaces amid COVID-19 – in North America Symphony SummitAI
When employees return to their workplaces and adapt to the ‘new normal’ amidst COVID – 19, it poses a considerable responsibility on the shoulders of IT leaders like you. You will need to collaborate with HR, facilities, and other functional leaders to use the right technologies to ensure the workplaces remain safe and productive. Organizations…
Reopening workplaces amid COVID-19 – SHRM MENA Symphony SummitAI
As employees prepare to get back to work, workplaces are bound to face multiple challenges across a variety of aspects ‒ precautionary measures, productivity, performance, HR policies, employee morale, expectation management, etc. Now, how do we overcome this situation? Do we continue to wait and hope normalcy would return sooner than later, or do we…
Transforming customer & employee support to repurpose capacity to combat corona virus – Symphony SummitAI
Just as necessity is said to be the mother of all inventions, the COVID-19 pandemic has pushed businesses to come up with newer ways to serve and delight customers. Quite evidently, innovation is being accelerated across processes irrespective of the organization or industry. As important as it is to delight customers against all odds, it…
Reopening workplaces amid COVID-19 – Symphony SummitAI
As employees return to their workplaces and adapt to the ‘new normal’ amidst COVID-19, it poses a considerable responsibility on the shoulders of IT, HR, Facilities Leaders to ensure the workplaces remain safe and productive. Organizations must plan for new processes and interventions that can help mitigate health risks to employees. This would include processes…
What service and support managers should know about AI
In this webinar, industry analysts Stephen Mann and Roy Atkinson and AI expert Dr. Akhil Sahai will speak directly to service and support managers about how AI is being integrated into service management software, and how that integration has a direct bearing on how service…
Winning with Artificial Intelligence in 2020 and beyond
This webinar focuses on some of the key benefits for IT leaders from leveraging the latest developments in Artificial Intelligence (AI) – such as process automation and improved security on the technical side, and increased business value from technology on the organizational side.