Legacy IT Management tools are holding back productivity. Apparently, the demands on IT management cannot be met effectively without leveraging the benefits from the latest advances in Artificial Intelligence (AI) and machine reasoning. By 2019, 75% of enterprises will have more than six diverse automation technologies within their IT management portfolios to accelerate productivity*. Market dynamics will favor those who take aggressive actions to modernize their legacy applications.
SummitAI is designed to give your business the unprecedented benefits of intelligent automation and unleash enterprise productivity like never before. It helps knowledge workers answer questions, predict future events, provide recommendations, and act proactively to resolve issues. Business users can converse with CINDE and receive intelligent personalized responses. SummitAI can also auto-resolve issues by predicting future events and providing recommendations. The self-manage system makes intelligent decisions and executes them in real time.
Business users can converse with CINDE using natural language via chat or voice interfaces and receive intelligent personalized responses. CINDE uses sophisticated natural language processing technologies to understand the intent of an issue which can correspond to an incident, service request or a query. CINDE understands the context in which the intent was expressed and uses machine reasoning techniques to determine next best course of action. It intelligently resolves the majority of incoming issues automatically, eliminates downtime, and unleashes enterprise productivity by freeing up knowledge workers to focus on high impact work.
Transform Service Experience. Increase Enterprise Productivity:
Harnessing the power of SummitAI, the Summit Integrated IT Management suite unifies key processes across IT Service Management, IT Asset Management and IT Availability Management in a single easy to deploy, and easy to use solution.
Transform your end-to-end IT services with Summit’s Intelligent Service Management while leveraging AI to help resolve issues faster, reduce costs and increase productivity.
Manage the entire asset lifecycle from planning to disposal, increase operational efficiency, ensure compliance, and optimize asset utilization with end-to-end IT asset lifecycle management.
Identify, isolate and resolve IT issues before they impact your business services.
Tomorrow is already here, and it is being defined by AI. By taking the lead in shaping this future, IT will be applauded for being innovative and agile. Get in touch with us to know more about SummitAI.