SUMMIT AI


Unleash Enterprise Productivity

Legacy IT Management tools are holding back productivity. Demands on IT management cannot be met effectively without leveraging the benefits from the latest advances in Artificial Intelligence (AI) and machine reasoning. By 2019, 75% of enterprises will have more than six diverse automation technologies within their IT management portfolios to accelerate productivity*. Market dynamics will favor those who take aggressive actions to modernize their legacy applications.

SummitAI is your System of Intelligence for IT management

Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. SummitAI using machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership.

Employees are often frustrated with the service desk experience. They expect "consumer-like" experience for IT Services. On the other hand, IT operations staff’s productivity is strained by repetitive and low value tasks. Leveraging AI, SummitAI transforms the way how IT services are managed and delivered. SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users leading to automated resolution, to real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.

Talk to a Digital Agent, CINDE

Business users can converse with CINDE (Conversational Insights and Decision Engine), a digital agent, using natural language and receive intelligent personalized responses. CINDE uses sophisticated natural language processing technologies to understand the intent of an issue which can correspond to an incident, service request or a query. CINDE understands the context in which the intent was expressed and uses machine reasoning techniques to determine next best course of action. It intelligently resolves the majority of incoming issues automatically, eliminates downtime, and unleashes enterprise productivity by freeing up knowledge workers to focus on high impact work.

Summit IT Management Suite

Transform Service Experience. Increase Enterprise Productivity:
Harnessing the power of SummitAI, the Summit Integrated IT Management suite unifies key processes across IT Service Management, IT Asset Management and IT Operations Management in a single easy to deploy, and easy to use solution.

Improve Service Experience

Higher Enterprise Productivity

Enhance Agent Effectiveness

Optimize Asset Utilization

Proactive Issue Resolution

Complete Control of the Enterprise’s IT Landscape

SUMMIT IT Management Suite

Intelligent Service Management

Transform your end-to-end IT services with Summit’s Intelligent Service Management while leveraging AI to help resolve issues faster, reduce costs and increase productivity.

Intelligent Asset Management

Manage the entire asset lifecycle from planning to disposal, increase operational efficiency, ensure compliance, and optimize asset utilization with end-to-end IT asset lifecycle management.

Intelligent Operations
Management

Identify, isolate and resolve IT issues before they impact your business services.

 

Embark on a journey of enhanced productivity

Tomorrow is already here, and it is being defined by AI. By taking the lead in shaping this future, IT will be applauded for being innovative and agile. Get in touch with us to know more about SummitAI.